The room was clean and spacious, but the pool was out of service.

The location offered easy access to downtown attractions, while the room was immaculate with a comfortable bed. Customer service from Jamar and Edith was exceptional, really enhancing the experience. Breakfast options were light but satisfactory, making the start of each day pleasant. However, the pantry selection lacked variety and could use more fresh options.

This place was an excellent fit for a short stay in Cheyenne with high value for money. The lobby felt cozy and welcoming after a long drive. Don't expect too much from the pool area. it could use some updates.

the holiday inn express had a convenient location with newly updated amenities. the standard king room was clean and comfortable, and we enjoyed the complimentary express start hot breakfast each morning. the fitness center was nice too, offering great equipment and natural light.

During my recent business stay, I found the Holiday Inn Express to be exceptionally well-suited for professionals. The room was a King Suite Sofa Bed, spacious and impeccably clean, providing a comfortable and conducive environment for work. The staff were extremely helpful, notably in assisting with setting up my presentation equipment. Additionally, the hotel's location allowed for easy access to local dining options and business centers.

I encountered minor noise from adjacent rooms during the night.

Had an awesome time with friends! We explored the local theatre scene and enjoyed some informative tours on the Street Railway Trolley. The hotel was updated, and the indoor pool was a hit. Staff were super friendly and always ready to help out. Highly recommend it for group vacations!

One of my friends faced an issue when the restroom in their room wasn't cleaned during their entire stay. They complained multiple times, but it still didn't get addressed. Hopefully, this is just an isolated incident.

Roomy and comfy stay!

Had an ok time here. Jamar and Edith were great and super friendly, made me feel welcome. The room was really spacious and cleaned up nicely. On the flip side, I was bummed the hot tub was down. It would've made my stay way better after a long day. Breakfast was decent too, just wish the coffee wasn't burnt.

I was so pleased with the elegant decor and the clean, spacious lobby that made it easy to navigate. The staff were helpful, ensuring even seniors like myself felt comfortable moving around the hotel.

Improved accessibility features for seniors would be appreciated.

Comfortable stay with great breakfast options

My stay was enjoyable, particularly due to the spacious room and the fantastic breakfast selection, including warm cinnamon rolls and a variety of hot and cold options. The hotel's location was convenient, making it easy to explore nearby dining options. However, I was disappointed that the pool was out of service during my visit.

Exceptional Service and Comfortable Stay!

The staff here truly made our stay unforgettable. Marion and his enthusiastic teammate went above and beyond to accommodate our needs. We loved the breakfast options. the early opening helped us fuel up before heading out. A tip for future guests, be ready for upcoming renovations that promise even more comfort!

My stay at the holiday inn express was fantastic! The staff exceeded my expectations, providing friendly service and a spotless room. The breakfast had a variety of options, and the coffee was freshly brewed, perfect for kickstarting my day.

While the service was commendable, especially from staff like Lacey and Chris, the overall experience fell short. The rooms needed attention, as some beds were uncomfortable and not properly cleaned, impacting my stay. The pool was too cold, which was disappointing for leisure time.

great service but basic amenities

The customer service from Jamar and Edith truly stood out during our stay. The overall cleanliness and modern look of our room greatly exceeded what we anticipated.

The amenities felt somewhat limited for an extended stay.

I recently stayed here and Jamar and Edith made everything great, really going above and beyond to help us out! The indoor pool and hot tub were perfect for relaxing after a long day on the road. The only issue was the WiFi was a bit slow, but it didn’t take away from my overall experience. 👍